Welcome to Black Static — built for those who shift different. Below you’ll find answers to some of our most common questions. If you need a hand with anything else, feel free to contact us.
Products
What is Black Static?
Black Static is an automotive lifestyle brand inspired by JDM, drift culture and alternative streetwear. From distinctive shift knobs to accessories featuring our original mascots, Drift Rat and Shift Goblin, we’re here to bring something different to your build.
What vehicles do your shift knobs fit?
Our shift knobs are designed for compatible manual gear shifters. Depending on your vehicle, you may need an adapter to achieve the correct fitment. Please check the product description and fitting options before ordering.
How do I choose the right shift knob adapter?
Use our adapter fitting menu to select the option that matches your vehicle’s shifter thread. If you’re unsure which one you need, contact us before placing your order.
Are your products tested?
Our products are still in development. Product testing and shift-knob and adapter fitment verification are pending, so the current images and details are concept previews, not confirmed specifications or compatibility claims. Product-specific testing and compatibility information will be added to the relevant product pages as development progresses.
Orders and Shipping
When will my order be shipped?
Orders will be processed within the timeframe stated on our shipping policy. Delivery times can vary depending on your location and courier.
Do you ship throughout New Zealand?
Our available shipping destinations and costs will be displayed at checkout. Please check the shipping options before completing your order.
Will sold-out products be restocked?
Some products may return in future batches, while others may be limited-edition releases. Follow Black Static on Instagram to keep up with restocks and upcoming drops.
How will I know when the next drop is happening?
Follow us on Instagram and keep an eye on our website for launch announcements, countdowns and limited releases.
Returns and Faulty Products
What if my product arrives damaged or faulty?
Please contact us with your order number and details of the issue. We’ll work with you to resolve it in accordance with New Zealand consumer law.
Can I return an item if I change my mind?
We don’t offer change-of-mind returns as a standard policy. However, this doesn’t affect any rights you have under New Zealand consumer law.
What if I receive the wrong item?
Contact us with your order number and a description of what you received. We’ll help resolve the issue.
Stay Connected
Where can I find new products and announcements?
Follow Black Static on Instagram for new designs, behind-the-scenes content, upcoming releases and updates from Drift Rat and Shift Goblin.
How can I contact Black Static?
Use the contact page on our website to get in touch. Please include your order number if your enquiry relates to an existing order.
Thanks for supporting Black Static. Stay different. Stay tuned.